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24844 Muirlands Blvd
These reviews are old & outdated. I've been to Two Wheels One Planet (formerly Bicycles Etc.), RockNRoad, Dave's, Cycle Werks, and a couple of other shops. The guys at Two Wheels One Planet were the best. They took time to show me everything on the bike that I needed to know and didn't try to push me into buying a more expensive bike. They were very kind and very professional, not arrogant or impatient like some of the other shop owners I've met. I definitely recommend this shop.|
Kiri a 37 year old Weekend Warrior, riding a Trek 4500,
Thank you for posting all your feedback comments about Bicycles, Etc. I was about to go there today, but have clearly changed my mind.
sally ogga a 39 year old Weekend Warrior, riding a schwinn,
I was looking for bike shops in the Mission Viejo area and decided to drop by this shop. I asked if they had any 16" bikes for my son, and the guy scratched his head with a puzzled look on his face and said he wasn't sure. After spending about 10 minutes in the store and listening to the "cashier" talk to his girlfriend about the hangover she had from last night, I decided to keep looking. Won't be going back to that store again. Also, the help wanted sign on the front door looks like it has been a permanent fixture there since the earliy '80s.
Ken a 30 year old Weekend Warrior, riding a GT,
I am submitting this review of the shop since it became two wheels one planet aka bikes etc.
This shop defines how not to operate and run a bike store. It used to be adequate between 1984 and 1996 then it became two wheels one planet with difeernet owners managers. Even though I bought my very expensive bike from them I would not recommend this store to anyone except in an emergency for tubes or tires etc. If they had a decent manager and a better line of products then perhaps they would generate some customers
glenn pohl a Die-hard Enthusiast,
I find it very hard to have faith in a store when I know more about parts and componants then the salesperson. I had only to ask three questions and the answer was the same "uh, I dont know". I was fully prepared to buy a bike from this store and my questions were not uncommon from the average person ready to buy a bike. All I was trying to do was feel good about the two bike's I wanted to compare. In the word's of my sales person "Uh, I dont Know" if I would buy any thing from this store.
ZULU a 32 year old Die-hard Enthusiast, riding a Pro-flex ,
The two previous guys nail this joint on the head! Very poor service! Grew up next to them my whole life, so I have about 20 years biking experience with them. Growing up they were very dishonest and took advantage of people (young kids that don't know any better) at every chance they could. They are very similar to the air conditioning repair men you see on 20/20 and Dateline. Now they just have unexperienced personel working the entire sales floor! I seriously doubt that most of them have done much more riding than a trip or two to Whitting. There are far more options these days w/bike shops. There is no excuse for having to stop by this joint!
Geoff Bartlett a 25 year old Cross-Country Rider, riding a AMP,
Unfortunately I must agree with Kevin. This bike shop was decent the first time I entered their doors two years ago. Since then it has been a steady downhill spiral. I don't believe I have seen the same person there more than two time running. They seem to have a very high turnover rate and the customer service is evidenced by this. I only go there when the other shops in the area are out of stock on something I need in a hurry. Otherwise, I wait for someone else to order it. A couple of times I have asked for pricing on items and the poor person trying to help me has to stumble through a relatively complex computer maze to attempt to find my price. They have always had to apologize for the delay and get the "expert" to find my price. The shop on Santa Margarita may not be high tech and using computer programs, but they can rapidly get my prices and answer my questions.
Rick Turner a 33 year old Weekend Warrior, riding a 97 GT LTS-1, from Mission Viejo
E-mail: email@example.com - 2/09/99
I found this shop to be one of the worst that I have ever visited. Every time I need a part or tech advice the people who are there are very unhelpful, except when u are next to the cash register, then your fresh meat. The part variety was very limited aswell, infact I will never buy anything there besides a tube for as long as I live.
Once I asked for help finding another bike seat after wrecking my old one on the trail, I knew what I wanted, but to test the crooks there I asked for advice, 1/2 an hour later he recomends a $120.00 Ti-railed plastic torture device claiming it was the most comforatable saddle they had. I told him he sucked and havent been back since.
Kevin Balliger a 18 year old Die-hard Enthusiast, riding a Trek 850 chromo/nothing stronger, from Lake Forest , Ca.
E-mail: firstname.lastname@example.org - 8/13/98
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